Strong results reflected again in Beaton survey
With over 25,000 responses every year from small to large organisations in the private and public sectors, Beaton conducts the world’s largest independent study into perceptions of professional service firms.
Back in 2011 the Beaton Survey found that T+T was the only firm that clients were prepared to strongly recommend more often than they were not. It was also established that we were number one for overall firm performance, overall value, and for technical expertise.
After not participating for a few years we signed up again for the Beaton Survey in 2015. The results are out and we are thrilled to still be number one in overall client service, overall firm performance, overall value, and for technical expertise. In addition we are now also number one for commerciality of advice, understanding your business/industry, ease of doing business and caring for clients!
The Survey is a great measurement for us when identifying our strengths and where we can improve our services. We’re proud of what we’re achieving and look forward to participating on a more regular basis going forward.
*Beaton Benchmarks is an independent survey of the clients of major New Zealand consulting engineering firms.